Over the last few weeks, I’ve had a massive influx of bots with similar names and addresses adding low price products to carts and then abandoning them. I’ve spoken with Shopify support regarding this issue and all they could tell me was to “install bot protection apps” and to turn on re-captcha. Ne…

We are seeing EXACTLY the same issue. More than 1000 bot customers added per day. Every day, since November 2024. Our Shopify store (not plus) is tightly integrated with Klaviyo, and in Klaviyo we are seeing bot events that begin in checkout without any page visits (added to cart, checkout started…

EXACT same issue @Robert_Behnke --and I noticed the same disappearance about 09-MAY-2025, then it all came backwith a vengeance about 5 days later. Please see my reply to @JanVeroti above.

This bot issue is crazy and nonstop. You can stop the abandonded cart by require log in, but the rest of the site gets tons of fake traffic killing any value to analytics. Shopify is just ignoring this issue.

Hi Jeremy. You needto push a custom “bot” metric into Klaviyo and create a segment of those profiles (you can do that using shopify flow). Be sure to exclude this segment from all automated flows. The reason is that the sync delay between Shopify/Flow automation and Shopify-to-Klaviyo can still cau…

I don’t know if this is just a coincidence. I know best practice is to unsubscribe instead of delete known bad emails. However a few days ago i just got so frustrated at the 90K plus emails clogging up shopify and omnisend (our version of klaviyo). Even though we had been mainly successfully quarant…

Yes, but… the bot emails are useless, and there is no redeeming or future value of the profile as suppressed or unsubscribed. An unsub or suppressed profile can feed retargeting or custom audiences. But bot profiles have no value. Make them go away.

That’s what i’m doing now. Thanks for the validation.

The solution is here. As I mentioned in earlier posts, we’ve spent weeks battling Shopify’s inability to deal with malicious bot traffic, especially fake add-to-carts and inflated session data. We implemented a third-party WAF to fix it, and after extensive testing, refinement, and real-world usage…

Thanks for posting this. What do we know about this app or the developer. It has been out since November of 2023 and only has 1 review. How are they able to do what all other apps say they do not have access to?

Tons of bots creating and abandoning carts

Shopify Discussion

Robert_Behnke May 29, 2025, 12:48am 28

I’m still getting some but it looks like, at least for now, the pace is 1 every 3 minutes or so instead of like 5 per minute.

Topic		Replies	Views
Shopify Bot Exploit – Add-to-Cart Abuse Is Corrupting Analytics & Shopify Refuses to Act at Platform Shopify Discussion troubleshooting , shop-performance	101	4310	May 28, 2026
How can I stop a bot from placing abandoned orders on my ecommerce site? Shopify Discussion troubleshooting	172	3379	February 13, 2026
100's of Bots Are Abandoning Cart and Abusing Checkout Everyday, Nothing Works! Shopify Discussion troubleshooting , shop-performance	11	2267	June 15, 2026
Does Anyone know which bot this is? Shopify Discussion troubleshooting	184	2841	June 15, 2026
Bot issues with fake abandoned checkouts and potential solution Store Feedback product-feedback	27	3488	June 8, 2026

Tons of bots creating and abandoning carts

Related topics