Over the last few weeks, I’ve had a massive influx of bots with similar names and addresses adding low price products to carts and then abandoning them. I’ve spoken with Shopify support regarding this issue and all they could tell me was to “install bot protection apps” and to turn on re-captcha. Ne…

I don’t know if this is just a coincidence. I know best practice is to unsubscribe instead of delete known bad emails. However a few days ago i just got so frustrated at the 90K plus emails clogging up shopify and omnisend (our version of klaviyo). Even though we had been mainly successfully quarant…

I’m still getting some but it looks like, at least for now, the pace is 1 every 3 minutes or so instead of like 5 per minute.

Yes, but… the bot emails are useless, and there is no redeeming or future value of the profile as suppressed or unsubscribed. An unsub or suppressed profile can feed retargeting or custom audiences. But bot profiles have no value. Make them go away.

That’s what i’m doing now. Thanks for the validation.

The solution is here. As I mentioned in earlier posts, we’ve spent weeks battling Shopify’s inability to deal with malicious bot traffic, especially fake add-to-carts and inflated session data. We implemented a third-party WAF to fix it, and after extensive testing, refinement, and real-world usage…

Any update with this. Since yesterday I am having the same bot same address as you are stating happening to me every min.

I agree with Barry_Berhoff’s question. Their app has been around since 2023. Where is the info that this was updated recently to target this? Would love to see some more information from others that this is working and not causing any unforeseen issues.

Anyone else tried this solution? I am at my wits end with these bots, but messing around with our DNS doesn’t make me very comfortable.

This is the one and ONLY solution. It’s invite by link only as the app is new. I got the link from another blocker app that couldn’t solve our abandoned cart issue. After installing the app I contacted support. They walked me through the steps (took 30 minutes or so). We went from hundreds of abando…

Tons of bots creating and abandoning carts

Shopify Discussion

Barry_Berhoff June 4, 2025, 5:58pm 32

Thanks for posting this. What do we know about this app or the developer. It has been out since November of 2023 and only has 1 review. How are they able to do what all other apps say they do not have access to?

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Tons of bots creating and abandoning carts

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