# 模板自定义，图片上传失败？请问怎么解决？

**URL:** <https://community.shopify.com/t/topic/102104>\
**Category:** Shopify 设计\
**Created:** [February 24, 2022, 10:56am UTC](https://community.shopify.com/t/topic/102104 "2022-02-24T10:56:25Z")\
**Posts on this page:** 4\
**Page:** 1

## AI-generated summary

用户在 Shopify 模板自定义时遇到图片上传失败的问题。

**问题详情：**
- 多个设备（电脑、台式机）和网络环境下均无法上传图片
- 问题影响范围：用户的四个 Shopify 店铺都出现相同情况

**讨论进展：**
- 初步有人怀疑是网络问题
- 原提问者已排除网络和设备因素
- 另有用户表示遇到同样的上传失败问题

**当前状态：**
问题尚未解决，暂无有效解决方案提出。

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**Author:** ![xspacecup](https://avatars.discourse-cdn.com/v4/letter/x/ecccb3/32.png) [@xspacecup](https://community.shopify.com/u/xspacecup)\
**Post date:** [February 24, 2022, 10:56am UTC](https://community.shopify.com/t/topic/102104/1 "2022-02-24T10:56:25Z")

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模板自定义，图片上传失败？请问怎么解决？用了三台电脑试也不行。

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**Author:** ![S\_HAN](https://avatars.discourse-cdn.com/v4/letter/s/4af34b/32.png) [@S\_HAN](https://community.shopify.com/u/S_HAN)\
**Post date:** [February 24, 2022, 11:03am UTC](https://community.shopify.com/t/topic/102104/2 "2022-02-24T11:03:08Z")

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应该是网络问题吧。

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<div class="post-metadata">

**Author:** ![xspacecup](https://avatars.discourse-cdn.com/v4/letter/x/ecccb3/32.png) [@xspacecup](https://community.shopify.com/u/xspacecup)\
**Post date:** [February 25, 2022, 1:50am UTC](https://community.shopify.com/t/topic/102104/3 "2022-02-25T01:50:00Z")

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不是,我有四个shopify店铺.都不行.都是一样问题.换了电脑.换了网络.都是不行.

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**Author:** ![\_chuang](https://avatars.discourse-cdn.com/v4/letter/_/5daacb/32.png) [@\_chuang](https://community.shopify.com/u/_chuang)\
**Post date:** [March 25, 2024, 8:00am UTC](https://community.shopify.com/t/topic/102104/4 "2024-03-25T08:00:08Z")

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同问这个问题 总是上传失败