# 后台进不去 **URL:** \ **Category:** 综合讨论\ **Created:** [December 13, 2022, 8:44am UTC](https://community.shopify.com/t/topic/175903 "2022-12-13T08:44:16Z")\ **Posts on this page:** 20\ **Page:** 1 ## AI-generated summary 多位大陆商家反映无法访问 Shopify 后台，主要表现为页面加载超时或显示
**Author:** ![kafei](https://avatars.discourse-cdn.com/v4/letter/k/22d042/32.png) [@kafei](https://community.shopify.com/u/kafei)\ **Post date:** [December 13, 2022, 8:44am UTC](https://community.shopify.com/t/topic/175903/1 "2022-12-13T08:44:16Z")
昨天还是正常的，今天登录后台就进不去了。提示“”无法访问此网站 [app.shopify.com](http://app.shopify.com) 的响应时间过长。” 有遇到同样问题的吗？是什么原因，怎么解决的？ ---
**Author:** ![Nine2](https://avatars.discourse-cdn.com/v4/letter/n/919ad9/32.png) [@Nine2](https://community.shopify.com/u/Nine2)\ **Post date:** [December 13, 2022, 8:47am UTC](https://community.shopify.com/t/topic/175903/2 "2022-12-13T08:47:31Z")
一样进不去，跟客服反馈了，应该是后台问题，不知道什么时候能解决 ---
**Author:** ![muchen](https://avatars.discourse-cdn.com/v4/letter/m/e9bcb4/32.png) [@muchen](https://community.shopify.com/u/muchen)\ **Post date:** [December 13, 2022, 10:54am UTC](https://community.shopify.com/t/topic/175903/3 "2022-12-13T10:54:53Z")
我也是，刚来社区看一眼，一天都进不去了 ---
**Author:** ![LucasLau](https://avatars.discourse-cdn.com/v4/letter/l/ecd19e/32.png) [@LucasLau](https://community.shopify.com/u/LucasLau)\ **Post date:** [December 14, 2022, 1:39am UTC](https://community.shopify.com/t/topic/175903/4 "2022-12-14T01:39:51Z")
我昨天也遇到了，响应时间过长，我联系客服让我提交HAR文件，还跑了个节点代码，短期来看没啥用。最后回复就说是第三方问题，让使用VPN，还说有些运营商资质不合格什么的。最后我自己VPN开个全局就行了，记住不要用智能模式. ---
**Author:** ![LEE96](https://avatars.discourse-cdn.com/v4/letter/l/bb73d2/32.png) [@LEE96](https://community.shopify.com/u/LEE96)\ **Post date:** [December 14, 2022, 4:00am UTC](https://community.shopify.com/t/topic/175903/5 "2022-12-14T04:00:13Z")
同样的问题，给客服提交了HAR节点跟路由跟踪结果，暂时没有后续，用VPN开全局发现确实可以登录后台，规则模式下不行 ---
**Author:** ![zhanhong](https://avatars.discourse-cdn.com/v4/letter/z/cab0a1/32.png) [@zhanhong](https://community.shopify.com/u/zhanhong)\ **Post date:** [December 15, 2022, 3:09am UTC](https://community.shopify.com/t/topic/175903/6 "2022-12-15T03:09:58Z")
借帖子问下这种是什么情况，不让发帖？ ![zhanhong_0-1671073788610.png](https://canada1.discourse-cdn.com/shopifyforum/original/3X/b/3/b3395403a229449f732509df80132b6b039eeae0.png) ---
**Author:** ![kafei](https://avatars.discourse-cdn.com/v4/letter/k/22d042/32.png) [@kafei](https://community.shopify.com/u/kafei)\ **Post date:** [December 15, 2022, 5:40am UTC](https://community.shopify.com/t/topic/175903/7 "2022-12-15T05:40:23Z")
[email removed] ---
**Author:** ![zhanhong](https://avatars.discourse-cdn.com/v4/letter/z/cab0a1/32.png) [@zhanhong](https://community.shopify.com/u/zhanhong)\ **Post date:** [December 15, 2022, 5:51am UTC](https://community.shopify.com/t/topic/175903/8 "2022-12-15T05:51:22Z")
可以了，谢谢 ---
**Author:** ![kafei](https://avatars.discourse-cdn.com/v4/letter/k/22d042/32.png) [@kafei](https://community.shopify.com/u/kafei)\ **Post date:** [December 15, 2022, 5:54am UTC](https://community.shopify.com/t/topic/175903/9 "2022-12-15T05:54:41Z")
不用VPN的情况下仍旧进不了后台，不过今天提示的内容不一样了，不是这个网址“[app.shopify.com](http://app.shopify.com) ”，而是自身店铺的，反馈给客服，只有这样的回复 ![attachment.png](https://canada1.discourse-cdn.com/shopifyforum/original/2X/4/489d96735ab1fd0d94401f57940d62504d1a444e.png) ---
**Author:** ![zzzx](https://avatars.discourse-cdn.com/v4/letter/z/cab0a1/32.png) [@zzzx](https://community.shopify.com/u/zzzx)\ **Post date:** [December 15, 2022, 8:38am UTC](https://community.shopify.com/t/topic/175903/10 "2022-12-15T08:38:51Z")
建议翻墙，翻墙即可正常登录，shopify的服务器在国外，有时国内的网络会受限制。翻墙没有影响，不会封号，翻墙已半年（经常国内网和VPN之间切换），亲测 ---
**Author:** ![Evafine](https://avatars.discourse-cdn.com/v4/letter/e/f475e1/32.png) [@Evafine](https://community.shopify.com/u/Evafine)\ **Post date:** [December 18, 2022, 3:48pm UTC](https://community.shopify.com/t/topic/175903/11 "2022-12-18T15:48:43Z")
到现在都进不去后台，翻墙换浏览器，都进不去，怎么办呀，要等到什么时候，这个问题不知道会不会解决好呀 ---
**Author:** ![Evafine](https://avatars.discourse-cdn.com/v4/letter/e/f475e1/32.png) [@Evafine](https://community.shopify.com/u/Evafine)\ **Post date:** [December 19, 2022, 7:25am UTC](https://community.shopify.com/t/topic/175903/12 "2022-12-19T07:25:29Z")
行了,要用翻墙才行了,如果还不行的，VPN规则模式要添加条件 ---
**Author:** ![vincentpoont2](https://avatars.discourse-cdn.com/v4/letter/v/9de0a6/32.png) [@vincentpoont2](https://community.shopify.com/u/vincentpoont2)\ **Post date:** [December 19, 2022, 6:22pm UTC](https://community.shopify.com/t/topic/175903/13 "2022-12-19T18:22:54Z")
真的不可接受， 是所有大陆的都是这样吗？ ---
**Author:** ![vincentpoont2](https://avatars.discourse-cdn.com/v4/letter/v/9de0a6/32.png) [@vincentpoont2](https://community.shopify.com/u/vincentpoont2)\ **Post date:** [December 20, 2022, 7:27am UTC](https://community.shopify.com/t/topic/175903/14 "2022-12-20T07:27:17Z")
要添加什么的条件？ ---
**Author:** ![MangoFU](https://avatars.discourse-cdn.com/v4/letter/m/ee7513/32.png) [@MangoFU](https://community.shopify.com/u/MangoFU)\ **Post date:** [December 21, 2022, 1:08pm UTC](https://community.shopify.com/t/topic/175903/15 "2022-12-21T13:08:10Z")
大陆的商家登陆shopify都会出现这种打不开网页的问题，我之前咨询过官方客服，用VPN就可以了，速度很快很稳定的，可以推荐给你试试，需要加V: WJH082516-Tina ---
**Author:** ![wenny87](https://avatars.discourse-cdn.com/v4/letter/w/e56c9b/32.png) [@wenny87](https://community.shopify.com/u/wenny87)\ **Post date:** [January 7, 2023, 9:13am UTC](https://community.shopify.com/t/topic/175903/16 "2023-01-07T09:13:49Z")
非常有用！解决了 ---
**Author:** ![vincentpoont2](https://avatars.discourse-cdn.com/v4/letter/v/9de0a6/32.png) [@vincentpoont2](https://community.shopify.com/u/vincentpoont2)\ **Post date:** [January 11, 2023, 11:02am UTC](https://community.shopify.com/t/topic/175903/17 "2023-01-11T11:02:00Z")
什么有用？ ---
**Author:** ![Olivia55](https://avatars.discourse-cdn.com/v4/letter/o/f07891/32.png) [@Olivia55](https://community.shopify.com/u/Olivia55)\ **Post date:** [March 23, 2023, 7:11am UTC](https://community.shopify.com/t/topic/175903/18 "2023-03-23T07:11:21Z")
请问一下为什么不要用智能模式？ ---
**Author:** ![LucasLau](https://avatars.discourse-cdn.com/v4/letter/l/ecd19e/32.png) [@LucasLau](https://community.shopify.com/u/LucasLau)\ **Post date:** [March 23, 2023, 9:11am UTC](https://community.shopify.com/t/topic/175903/19 "2023-03-23T09:11:06Z")
因为智能模式为了让你能同时使用国内国外的网站，会根据域名和后缀自动判断是用什么线路。[国内的zhihu.com/baudu.com都不用翻墙线路，国外的网站](http://xn--zhihu-vu5ht04a3r7d.com/baudu.com%E9%83%BD%E4%B8%8D%E7%94%A8%E7%BF%BB%E5%A2%99%E7%BA%BF%E8%B7%AF%EF%BC%8C%E5%9B%BD%E5%A4%96%E7%9A%84%E7%BD%91%E7%AB%99) **bleep**.com就会翻，规则很多但不全，shopify就属于没被准确识别的，以为是国内的网站就会被墙。改用全局，就是不管啥网站都要走国外线路就行了，坏处是偶尔百度要关掉VPN. ---
**Author:** ![xiaofafa](https://yyz1.discourse-cdn.com/shopifyforum/user_avatar/community.shopify.com/xiaofafa/32/325490_2.png) [@xiaofafa](https://community.shopify.com/u/xiaofafa)\ **Post date:** [August 11, 2023, 2:26am UTC](https://community.shopify.com/t/topic/175903/20 "2023-08-11T02:26:13Z")
建议:选一个高速稳定的VPN,然后选全局模式 1:选择带中转服务器的VPN,稳定 2:选择有中文页面,有中文客服的,好沟通 3:选择有技术客服,出现问题,可以帮你远程调式的,能解决问题 给你安利一个[https://tgjkdjfk.top//aff.php?aqbaXgEZmU8](https://tgjkdjfk.top//aff.php?aqbaXgEZmU8) [Next page](https://community.shopify.com/t/topic/175903.md?page=2)