# 我创建了一个店铺，但被停用了，请帮助我，谢谢。 **URL:** \ **Category:** 综合讨论\ **Created:** [February 17, 2024, 2:43pm UTC](https://community.shopify.com/t/topic/296834 "2024-02-17T14:43:11Z")\ **Posts on this page:** 20\ **Page:** 1 ## AI-generated summary 用户店铺刚创建就被Shopify停用，尚未开始装修网站。系统提示疑似侵权，但用户表示仅购买域名并关联。 **遇到的问题：** - 尝试联系中文客服时，系统反复要求填写姓名和邮箱，即使已填写仍无法提交 - 多次刷新页面无效 **其他用户经验：** - 有用户遇到相同情况，店铺被停用四天，联系客服无回应 - 触发审核机制后提交资料，官方未及时处理 - 成功解决方法：向客服表示不想继续使用Shopify，第二天账号即被解封 - 建议通过email或在线客服施压，有用户反馈"PUA客服"后问题得到解决 **当前状态：** 部分用户已成功恢复店铺，原帖作者问题尚未明确解决。讨论中对Shopify客服响应速度和处理效率表示不满，有人考虑转用WooCommerce替代方案。
**Author:** ![Anonymous\_5365828a9365a67b6684907d0d114e55](https://avatars.discourse-cdn.com/v4/letter/a/f9ae1b/32.png) [@Anonymous\_5365828a9365a67b6684907d0d114e55](https://community.shopify.com/u/Anonymous_5365828a9365a67b6684907d0d114e55)\ **Post date:** [February 17, 2024, 2:43pm UTC](https://community.shopify.com/t/topic/296834/1 "2024-02-17T14:43:11Z")
![_0-1708180979817.png](https://canada1.discourse-cdn.com/shopifyforum/original/3X/7/b/7bf331654e618bdb5f381105407206279a48c594.png) ---
**Author:** ![Jackpao](https://avatars.discourse-cdn.com/v4/letter/j/848f3c/32.png) [@Jackpao](https://community.shopify.com/u/Jackpao)\ **Post date:** [February 17, 2024, 2:45pm UTC](https://community.shopify.com/t/topic/296834/2 "2024-02-17T14:45:42Z")
网站侵权被关停了？ ---
**Author:** ![Anonymous\_5365828a9365a67b6684907d0d114e55](https://avatars.discourse-cdn.com/v4/letter/a/f9ae1b/32.png) [@Anonymous\_5365828a9365a67b6684907d0d114e55](https://community.shopify.com/u/Anonymous_5365828a9365a67b6684907d0d114e55)\ **Post date:** [February 17, 2024, 2:46pm UTC](https://community.shopify.com/t/topic/296834/3 "2024-02-17T14:46:40Z")
我才刚买好域名并关联，还没开始装修呢，怎么会侵权呢 🤐 ---
**Author:** ![Anonymous\_5365828a9365a67b6684907d0d114e55](https://avatars.discourse-cdn.com/v4/letter/a/f9ae1b/32.png) [@Anonymous\_5365828a9365a67b6684907d0d114e55](https://community.shopify.com/u/Anonymous_5365828a9365a67b6684907d0d114e55)\ **Post date:** [February 17, 2024, 2:47pm UTC](https://community.shopify.com/t/topic/296834/4 "2024-02-17T14:47:25Z")
请问shopify有中文人工客服吗？我想联系一下 ---
**Author:** ![Jackpao](https://avatars.discourse-cdn.com/v4/letter/j/848f3c/32.png) [@Jackpao](https://community.shopify.com/u/Jackpao)\ **Post date:** [February 17, 2024, 2:52pm UTC](https://community.shopify.com/t/topic/296834/5 "2024-02-17T14:52:43Z")
有的，在这里[https://help.shopify.com/zh-CN/support/topic-select](https://help.shopify.com/zh-CN/support/topic-select) ---
**Author:** ![Anonymous\_5365828a9365a67b6684907d0d114e55](https://avatars.discourse-cdn.com/v4/letter/a/f9ae1b/32.png) [@Anonymous\_5365828a9365a67b6684907d0d114e55](https://community.shopify.com/u/Anonymous_5365828a9365a67b6684907d0d114e55)\ **Post date:** [February 17, 2024, 2:54pm UTC](https://community.shopify.com/t/topic/296834/6 "2024-02-17T14:54:23Z")
谢谢兄弟，非常尴尬的是，我刚才就在尝试使用这个功能，我已经设置了我的姓名及邮箱，却依然提示我这个内容 ![_0-1708181625223.png](https://canada1.discourse-cdn.com/shopifyforum/original/3X/5/5/5503fafc3a6c99f63b35a2d5c9dc2409ccd9f8da.png) ---
**Author:** ![Jackpao](https://avatars.discourse-cdn.com/v4/letter/j/848f3c/32.png) [@Jackpao](https://community.shopify.com/u/Jackpao)\ **Post date:** [February 17, 2024, 2:56pm UTC](https://community.shopify.com/t/topic/296834/7 "2024-02-17T14:56:20Z")
确认完善后，刷新下页面，再来试一下？ ---
**Author:** ![Anonymous\_5365828a9365a67b6684907d0d114e55](https://avatars.discourse-cdn.com/v4/letter/a/f9ae1b/32.png) [@Anonymous\_5365828a9365a67b6684907d0d114e55](https://community.shopify.com/u/Anonymous_5365828a9365a67b6684907d0d114e55)\ **Post date:** [February 17, 2024, 2:56pm UTC](https://community.shopify.com/t/topic/296834/8 "2024-02-17T14:56:24Z")
![_1-1708181775636.png](https://canada1.discourse-cdn.com/shopifyforum/original/4X/5/3/3/5333cdb2ff6269d84191c658249055aaeffcbf75.png) ---
**Author:** ![Anonymous\_5365828a9365a67b6684907d0d114e55](https://avatars.discourse-cdn.com/v4/letter/a/f9ae1b/32.png) [@Anonymous\_5365828a9365a67b6684907d0d114e55](https://community.shopify.com/u/Anonymous_5365828a9365a67b6684907d0d114e55)\ **Post date:** [February 17, 2024, 2:57pm UTC](https://community.shopify.com/t/topic/296834/9 "2024-02-17T14:57:30Z")
已经尝试了很多次了，大约在20分钟前，已经在尝试了，包括现在也是，非常奇怪 ---
**Author:** ![Jackpao](https://avatars.discourse-cdn.com/v4/letter/j/848f3c/32.png) [@Jackpao](https://community.shopify.com/u/Jackpao)\ **Post date:** [February 17, 2024, 2:58pm UTC](https://community.shopify.com/t/topic/296834/10 "2024-02-17T14:58:50Z")
那明天再试一下看看 😂 ，我暂时没遇到这个问题 ---
**Author:** ![Anonymous\_5365828a9365a67b6684907d0d114e55](https://avatars.discourse-cdn.com/v4/letter/a/f9ae1b/32.png) [@Anonymous\_5365828a9365a67b6684907d0d114e55](https://community.shopify.com/u/Anonymous_5365828a9365a67b6684907d0d114e55)\ **Post date:** [February 17, 2024, 2:59pm UTC](https://community.shopify.com/t/topic/296834/11 "2024-02-17T14:59:51Z")
谢谢兄弟，很难受 ---
**Author:** ![gsisGTBI](https://avatars.discourse-cdn.com/v4/letter/g/b9e5f3/32.png) [@gsisGTBI](https://community.shopify.com/u/gsisGTBI)\ **Post date:** [March 18, 2024, 3:50am UTC](https://community.shopify.com/t/topic/296834/12 "2024-03-18T03:50:47Z")
你解决好了吗 我都店铺也是这样 都已经四天了 我天天联系客服都没用 🙃 ---
**Author:** ![SHABISHOBIFY](https://avatars.discourse-cdn.com/v4/letter/s/e5b9ba/32.png) [@SHABISHOBIFY](https://community.shopify.com/u/SHABISHOBIFY)\ **Post date:** [April 5, 2024, 6:02am UTC](https://community.shopify.com/t/topic/296834/13 "2024-04-05T06:02:48Z")
解决了吗？一摸一样的问题，这官方是都干什么的 ---
**Author:** ![gsisGTBI](https://avatars.discourse-cdn.com/v4/letter/g/b9e5f3/32.png) [@gsisGTBI](https://community.shopify.com/u/gsisGTBI)\ **Post date:** [April 5, 2024, 5:09pm UTC](https://community.shopify.com/t/topic/296834/14 "2024-04-05T17:09:34Z")
怎么说呢… 触发了审核，然后资料提交之后又不回复了…这官方应该多加点人手了 ---
**Author:** ![SHABISHOBIFY](https://avatars.discourse-cdn.com/v4/letter/s/e5b9ba/32.png) [@SHABISHOBIFY](https://community.shopify.com/u/SHABISHOBIFY)\ **Post date:** [April 6, 2024, 4:24am UTC](https://community.shopify.com/t/topic/296834/15 "2024-04-06T04:24:31Z")
这么久了？那我还是用 woocommerce 吧 ---
**Author:** ![gsisGTBI](https://avatars.discourse-cdn.com/v4/letter/g/b9e5f3/32.png) [@gsisGTBI](https://community.shopify.com/u/gsisGTBI)\ **Post date:** [April 7, 2024, 1:35am UTC](https://community.shopify.com/t/topic/296834/16 "2024-04-07T01:35:19Z")
woocommerce 客服回复率怎么样 ---
**Author:** ![SHABISHOBIFY](https://avatars.discourse-cdn.com/v4/letter/s/e5b9ba/32.png) [@SHABISHOBIFY](https://community.shopify.com/u/SHABISHOBIFY)\ **Post date:** [April 7, 2024, 5:11am UTC](https://community.shopify.com/t/topic/296834/17 "2024-04-07T05:11:23Z")
woocommerce 有什么客服，你就是老大，最多收款通道要搞定 ---
**Author:** ![gsisGTBI](https://avatars.discourse-cdn.com/v4/letter/g/b9e5f3/32.png) [@gsisGTBI](https://community.shopify.com/u/gsisGTBI)\ **Post date:** [April 10, 2024, 1:12am UTC](https://community.shopify.com/t/topic/296834/18 "2024-04-10T01:12:30Z")
找到办法了 你和客服说你不想用shopify了 第二天就给解封了 ---
**Author:** ![SHABISHOBIFY](https://avatars.discourse-cdn.com/v4/letter/s/e5b9ba/32.png) [@SHABISHOBIFY](https://community.shopify.com/u/SHABISHOBIFY)\ **Post date:** [April 10, 2024, 12:03pm UTC](https://community.shopify.com/t/topic/296834/19 "2024-04-10T12:03:38Z")
哈哈，让平台也卷起来，直接找在线客服是吧 ---
**Author:** ![gsisGTBI](https://avatars.discourse-cdn.com/v4/letter/g/b9e5f3/32.png) [@gsisGTBI](https://community.shopify.com/u/gsisGTBI)\ **Post date:** [April 11, 2024, 1:09am UTC](https://community.shopify.com/t/topic/296834/20 "2024-04-11T01:09:50Z")
我是发email 你可以问问在线客服看看哈哈哈 [Next page](https://community.shopify.com/t/topic/296834.md?page=2)