# 商品图片上传失败

**URL:** <https://community.shopify.com/t/topic/308240>\
**Category:** Shopify 设计\
**Created:** [March 25, 2024, 8:34am UTC](https://community.shopify.com/t/topic/308240 "2024-03-25T08:34:26Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![\_chuang](https://avatars.discourse-cdn.com/v4/letter/_/5daacb/32.png) [@\_chuang](https://community.shopify.com/u/_chuang)\
**Post date:** [March 25, 2024, 8:34am UTC](https://community.shopify.com/t/topic/308240/1 "2024-03-25T08:34:26Z")

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提示媒体错误 换了网络 浏览器都不行 用手机也不行 有遇到同样问题的吗

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**Author:** ![uiooo](https://yyz1.discourse-cdn.com/shopifyforum/user_avatar/community.shopify.com/uiooo/32/159836_2.png) [@uiooo](https://community.shopify.com/u/uiooo)\
**Post date:** [March 25, 2024, 8:38am UTC](https://community.shopify.com/t/topic/308240/2 "2024-03-25T08:38:27Z")

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是不是图片格式的问题,你换一张其他格式图片试试.

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**Author:** ![\_chuang](https://avatars.discourse-cdn.com/v4/letter/_/5daacb/32.png) [@\_chuang](https://community.shopify.com/u/_chuang)\
**Post date:** [March 26, 2024, 2:51am UTC](https://community.shopify.com/t/topic/308240/3 "2024-03-26T02:51:43Z")

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不是换了什么图片都不可以

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**Author:** ![haru3](https://avatars.discourse-cdn.com/v4/letter/h/aeb1de/32.png) [@haru3](https://community.shopify.com/u/haru3)\
**Post date:** [March 29, 2024, 1:05am UTC](https://community.shopify.com/t/topic/308240/4 "2024-03-29T01:05:26Z")

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请问你最后怎么解决这个问题的？