# 后台无法登录，网站也无法查看，是什么原因啊？ **URL:** \ **Category:** 综合讨论\ **Created:** [May 30, 2024, 3:43am UTC](https://community.shopify.com/t/topic/327288 "2024-05-30T03:43:59Z")\ **Posts on this page:** 20\ **Page:** 1 ## AI-generated summary 多位用户遇到Shopify店铺突然无法登录后台的问题，前台也无法访问店铺。主要表现为显示
**Author:** ![tuxapo](https://avatars.discourse-cdn.com/v4/letter/t/58956e/32.png) [@tuxapo](https://community.shopify.com/u/tuxapo)\ **Post date:** [May 30, 2024, 3:43am UTC](https://community.shopify.com/t/topic/327288/1 "2024-05-30T03:43:59Z")
后台无法登录，一直是加载此页面时出现问题 您的账户xxxxxxx无权查看此页面。请尝试使用其他账 户或返回“商店列表"页面 而且也没有收到邮件啊，有没有大神知道为啥吗？ ![1717040287362.png](https://canada1.discourse-cdn.com/shopifyforum/original/4X/9/9/f/99fd3117e00d75876987f3375a591ec6e5d6a0ee.png) ---
**Author:** ![gsisGTBI](https://avatars.discourse-cdn.com/v4/letter/g/b9e5f3/32.png) [@gsisGTBI](https://community.shopify.com/u/gsisGTBI)\ **Post date:** [May 30, 2024, 6:08am UTC](https://community.shopify.com/t/topic/327288/2 "2024-05-30T06:08:45Z")
你跟他们说你不想用shopify了 ---
**Author:** ![tuxapo](https://avatars.discourse-cdn.com/v4/letter/t/58956e/32.png) [@tuxapo](https://community.shopify.com/u/tuxapo)\ **Post date:** [May 30, 2024, 6:23am UTC](https://community.shopify.com/t/topic/327288/3 "2024-05-30T06:23:44Z")
这样说会让他们加速审核吗？ ---
**Author:** ![Jessica6666](https://avatars.discourse-cdn.com/v4/letter/j/b5ac83/32.png) [@Jessica6666](https://community.shopify.com/u/Jessica6666)\ **Post date:** [May 30, 2024, 7:47am UTC](https://community.shopify.com/t/topic/327288/4 "2024-05-30T07:47:27Z")
我的店铺今天被封了，还在等安全团队的审查结果，跟你这个情况是一样的，前台搜索不到这个店铺，后台也没法登录。 ![Jessica6666_0-1717055214725.png](https://canada1.discourse-cdn.com/shopifyforum/original/3X/6/b/6b8218d98f45c7e5ea785d67ac040888b182b0ab.png) ![Jessica6666_1-1717055235556.png](https://canada1.discourse-cdn.com/shopifyforum/original/4X/e/8/c/e8c7ce29bee1be3e2ff1fa50e1b84a776ed27d73.png) ---
**Author:** ![stashakmakarchu](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@stashakmakarchu](https://community.shopify.com/u/stashakmakarchu)\ **Post date:** [May 30, 2024, 9:24am UTC](https://community.shopify.com/t/topic/327288/5 "2024-05-30T09:24:27Z")
感覺這個shopiry问题挺多，正在学习经常管理后台登入不上 ---
**Author:** ![katevon](https://avatars.discourse-cdn.com/v4/letter/k/8491ac/32.png) [@katevon](https://community.shopify.com/u/katevon)\ **Post date:** [May 30, 2024, 9:26am UTC](https://community.shopify.com/t/topic/327288/6 "2024-05-30T09:26:19Z")
我现在也遇到同样的情况，你的解决了吗 ---
**Author:** ![stashakmakarchu](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@stashakmakarchu](https://community.shopify.com/u/stashakmakarchu)\ **Post date:** [May 30, 2024, 9:31am UTC](https://community.shopify.com/t/topic/327288/7 "2024-05-30T09:31:13Z")
没有显示正在帮我查，所以还不熟悉前都不要花钱定阅，1美元没事 ---
**Author:** ![tuxapo](https://avatars.discourse-cdn.com/v4/letter/t/58956e/32.png) [@tuxapo](https://community.shopify.com/u/tuxapo)\ **Post date:** [May 30, 2024, 9:33am UTC](https://community.shopify.com/t/topic/327288/8 "2024-05-30T09:33:49Z")
我的也是这样，邮件也没有，问了客服说是新账号例行审查，也不知道什么时候有结果 ---
**Author:** ![tuxapo](https://avatars.discourse-cdn.com/v4/letter/t/58956e/32.png) [@tuxapo](https://community.shopify.com/u/tuxapo)\ **Post date:** [May 30, 2024, 9:34am UTC](https://community.shopify.com/t/topic/327288/9 "2024-05-30T09:34:17Z")
没有呀，你问客服没有？我这边邮件也没有，问了客服说是新账号例行审查，也不知道什么时候有结果 ---
**Author:** ![tuxapo](https://avatars.discourse-cdn.com/v4/letter/t/58956e/32.png) [@tuxapo](https://community.shopify.com/u/tuxapo)\ **Post date:** [May 30, 2024, 9:34am UTC](https://community.shopify.com/t/topic/327288/10 "2024-05-30T09:34:48Z")
我这个已经开了快两个月了，昨天突然就这样了 ---
**Author:** ![stashakmakarchu](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@stashakmakarchu](https://community.shopify.com/u/stashakmakarchu)\ **Post date:** [May 30, 2024, 9:44am UTC](https://community.shopify.com/t/topic/327288/11 "2024-05-30T09:44:07Z")
反正问题挺多，想做，最好先熟悉了，我都只定1美元套餐，上次退回，这次不会又要退回来，我正在学习，所以改来改去的， ---
**Author:** ![tuxapo](https://avatars.discourse-cdn.com/v4/letter/t/58956e/32.png) [@tuxapo](https://community.shopify.com/u/tuxapo)\ **Post date:** [May 30, 2024, 9:58am UTC](https://community.shopify.com/t/topic/327288/12 "2024-05-30T09:58:56Z")
你的有说啥原因吗？ ---
**Author:** ![katevon](https://avatars.discourse-cdn.com/v4/letter/k/8491ac/32.png) [@katevon](https://community.shopify.com/u/katevon)\ **Post date:** [May 30, 2024, 10:15am UTC](https://community.shopify.com/t/topic/327288/13 "2024-05-30T10:15:13Z")
现在已经好了，可能刚刚Shopify崩溃了 ---
**Author:** ![Jessica6666](https://avatars.discourse-cdn.com/v4/letter/j/b5ac83/32.png) [@Jessica6666](https://community.shopify.com/u/Jessica6666)\ **Post date:** [May 30, 2024, 10:16am UTC](https://community.shopify.com/t/topic/327288/14 "2024-05-30T10:16:19Z")
我也是联系了客服，只说已经移交到安全团队进行审查，预计1-3个工作日会有结果 ---
**Author:** ![Jessica6666](https://avatars.discourse-cdn.com/v4/letter/j/b5ac83/32.png) [@Jessica6666](https://community.shopify.com/u/Jessica6666)\ **Post date:** [May 30, 2024, 10:18am UTC](https://community.shopify.com/t/topic/327288/15 "2024-05-30T10:18:19Z")
是真的问题多，你开通SP没， 开通SP后更容易触发风控，我自查应该是我店铺注册的地址是香港，但是常用的网络环境是美国导致被封的 ---
**Author:** ![tuxapo](https://avatars.discourse-cdn.com/v4/letter/t/58956e/32.png) [@tuxapo](https://community.shopify.com/u/tuxapo)\ **Post date:** [May 30, 2024, 11:44am UTC](https://community.shopify.com/t/topic/327288/16 "2024-05-30T11:44:50Z")
我这边是要提交资料审核，不知道是不是ip问题导致的 ---
**Author:** ![tuxapo](https://avatars.discourse-cdn.com/v4/letter/t/58956e/32.png) [@tuxapo](https://community.shopify.com/u/tuxapo)\ **Post date:** [May 30, 2024, 11:46am UTC](https://community.shopify.com/t/topic/327288/17 "2024-05-30T11:46:03Z")
没有开通，我也在想是不是因为网络的问题，因为28号那天的网络特别不好，然后29号回来就不行了 ---
**Author:** ![stashakmakarchu](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@stashakmakarchu](https://community.shopify.com/u/stashakmakarchu)\ **Post date:** [May 30, 2024, 11:49am UTC](https://community.shopify.com/t/topic/327288/18 "2024-05-30T11:49:13Z")
你可能有改动那里 ---
**Author:** ![tuxapo](https://avatars.discourse-cdn.com/v4/letter/t/58956e/32.png) [@tuxapo](https://community.shopify.com/u/tuxapo)\ **Post date:** [May 30, 2024, 11:58am UTC](https://community.shopify.com/t/topic/327288/19 "2024-05-30T11:58:31Z")
也没有，就正常的发博文 ---
**Author:** ![findingdream001](https://avatars.discourse-cdn.com/v4/letter/f/aeb1de/32.png) [@findingdream001](https://community.shopify.com/u/findingdream001)\ **Post date:** [June 1, 2024, 10:40pm UTC](https://community.shopify.com/t/topic/327288/20 "2024-06-01T22:40:09Z")
我的也是这个情况，太恐怖了，刚从woocommerce转过来就这样，联系客服了也不知道什么时候能解决。 [Next page](https://community.shopify.com/t/topic/327288.md?page=2)