Hello, I set up GA4 as per this guide: https://help.shopify.com/en/manual/reports-and-analytics/google-analytics/migrating-to-google-analytics-4 I’ve had transactions go through with a purchase event and an add to cart event but I’m not see add_payment_info event, or a begin_checkout. Is there so…

Hi @KyleRM Are you on Shopify Plus? Because it seems like you’re adding custom properties, and doing that in the checkout flow is only possible with Plus. Unless I’m missing something. Please clarify!

Hey, It say’s these events will be automatically tracked - https://help.shopify.com/en/manual/reports-and-analytics/google-analytics/tracking-ecommerce-events-using-analytics I’m not seeing add_payment_info event, or a begin_checkout with my transactions. Thanks Kyle

Hi @KyleRM This is Richard from PageFly - Shopify Page Builder app. After setting up with 2 steps from Shopify [PageFlyRichard_0-1678674326020.png] I checked on real time report of GA4 and was able to see the checkout events [PageFlyRichard_1-1678674377500.png] I guess you may not have done …

Hello @KyleRM , Good day! Gina from flareAI app helping Shopify merchants get $5Million+ in sales from Google Search, on autopilot. It’s possible that there are some configuration or implementation issues that are preventing the add_payment_info event and begin_checkout event from being tracked in…

Same question here. Shopify says: “After you set up Google Analytics 4 (GA4) on your Shopify store, certain ecommerce events are tracked automatically.” Which EE events is Shopify sending to GA4? At the very least, I expect to see view_item, add_to_cart, begin_checkout, purchase. Does anyone know …

have you tried posting tracking code into the checkout page? I wish shopify would clarify that themselves.

Using the Google Channel app to install the tag on standard Shopify, I get the view_item, add_to_cart and purchase events. Using Analyzely (paid app) to install the tag, I get the view_item, add_to_cart, begin_checkout and purchase events. Neither give me add_shipping_info and add_payment_info eve…

Here’s information about why add_payment_info and being_checkout are not working for Shopify’s Google Channel GA4 implementation. If you have an open support ticket, please send them to this thread: https://community.shopify.com/post/1986606

Tracking 'Add_Payment_Info' or 'Begin_Checkout' Events for Shopify in GA4

Start a Business

HappyTail March 16, 2023, 4:13pm 7

me too. I’m not a shopify plus member and I have a feeling that is the reason. are you a plus or regular member?

Topic		Replies	Views
Why are some GA4 events not showing up in my store's report? Technical Q&A shopify-theme	9	126	August 28, 2023
Enabling all events in GA4 Start a Business troubleshooting	4	262	January 17, 2026
Hey, "begin checkout" and "Add payment" events cant be tracked correctly from Google Tags Technical Q&A shopify-theme	0	41	June 26, 2023
Checkout Analytics Granularity Lost with GA4 Start a Business analytics	0	36	May 4, 2023
Cant track Begin_Checkout & add_payment_info in GA4 Shopify Apps third-party-channels , third-party-apps	4	50	July 14, 2023

Tracking 'Add_Payment_Info' or 'Begin_Checkout' Events for Shopify in GA4

Related topics