Hi,
We are trying to set up Bing on our website and are running into a few teething issues.
Basically, the accounts aren’t tracking on our bing Ads.
(function(w,d,t,r,u){var f,n,i;w[u]=w[u]||[],f=function(){var o={ti:"OURIDISHERE", enableAutoSpaTracking: true};o.q=w[u],w[u]=new UET(o),w[u].push("pageLoad")},n=d.createElement(t),n.src=r,n.async=1,n.onload=n.onreadystatechange=function(){var s=this.readyState;s&&s!=="loaded"&&s!=="complete"||(f(),n.onload=n.onreadystatechange=null)},i=d.getElementsByTagName(t)[0],i.parentNode.insertBefore(n,i)})(window,document,"script","https://bat.bing.com/bat.js","uetq");
analytics.subscribe("checkout_completed", (event) => {
const purchaseData = event.data;
const checkout = event.data.checkout || {};
const lineItems = checkout.line_items || [];
window.uetq = window.uetq || [];
const totalPrice = parseFloat(checkout.total_price || 0);
const currency = checkout.currency || 'GBP';
const email = checkout.email || '';
const phone = checkout.phone || '';
const productIds = lineItems.map(p => String(p.product_id || p.id)).join(',');
// Enhanced conversions (email/phone) — Microsoft hashes automatically
if (email || phone) {
window.uetq.push('set', {
pid: {
...(email && { em: email }),
...(phone && { ph: phone })
}
});
}
fbq('track', 'orderConfirmation', {
currency: event.data?.checkout?.currencyCode,
value: event.data?.checkout?.totalPrice?.amount,
});
window.uetq.push('event', 'PRODUCT_PURCHASE', {"ecomm_prodid":productIds,"ecomm_pagetype":"PURCHASE","revenue_value":totalPrice,"currency":currency});
// uetq.push('event', 'Purchase',{
// 'event_category': 'Order Completed', // Event Label
// 'revenue_value': event.data?.checkout?.totalPrice?.amount, // Event Value (number)
// 'currency': event.data?.checkout?.totalPrice?.currencyCode, // Currency
// 'order_id': event.data?.checkout?.order?.id // Order ID
// });
});
As you can see below, the purchase event is firing, and logging as an event, however in our actual conversion goal? It is showing as no recent conversions.
Please can someone advise where this may be going wrong please.
Just to set further context, I exported the data from Bing, and this is what is being received by the event.
Thanks Kirsty