Tracking Page Text Is Showing Up As White

Store Design
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Topic summary

A store owner is experiencing a CSS color issue on their order tracking page where text appears in white, making it unreadable against the background.

Problem Details:

  • The issue occurs specifically on the tracking page that customers see after purchase
  • While other text color issues on the site have been resolved, this tracking page remains problematic
  • The page displays when customers attempt to track their orders

Current Status:

  • The store owner has shared their website URL and a screenshot demonstrating the white text issue
  • They are seeking CSS customization help or suggestions to fix the text visibility
  • No solution has been provided yet in the discussion
Summarized with AI on November 14. AI used: claude-sonnet-4-5-20250929.
1

Hello there,

So I’ve had some issues with text colour on the website here and there and have managed to sort it out as much as possible but unfortunately, when people try to track their order, it looks like this.

Any help or suggestions would be much appreciated!

Website is https://thenguniguy.co.za/

WhatsApp Image 2023-11-23 at 12.06.48_d2c7d971.jpg
WhatsApp Image 2023-11-23 at 12.06.48_d2c7d971.jpg576×1280 25.3 KB

1 Like
2

Hi @DivyaNaidu

This page can only be seen when the customer purchase the product?

3

That’s correct. It’s the page that opens up when they want to track their order.