Hi
Topic summary
A Shopify store owner is experiencing a critical issue where Add to Cart and Buy Now buttons appear correctly in the theme customizer but are not displaying on the live storefront. The store URL is skin.gd.
Key details:
- Changes saved in the customizer are not reflecting on the live site
- Recently added a currency converter app before the issue appeared
- Additional problems emerged: a review app isn’t working, and hidden elements still show on the live site
- Images were shared showing the discrepancy between customizer and live views
Troubleshooting suggestions offered:
- Clear site cache and check for conflicting plugins
- Investigate whether recently installed apps are interfering with button code
Current status: The issue remains unresolved. Multiple users offered to help if store access is provided, and one user asked for updates on whether a solution was found.