I’ve recently set up my domain for transfer (I’m specifically transferring it from Wix to Shopify) and have gone through all of the necessary steps for transfer. I received all the previous emails, including the transfer code and the one about setting up your “data preferences” with Shopify. I am now waiting on the confirmation email so I can officially make the transfer, however, the email does not seem to be coming in. I’ve checked both my junk mail and my regular inbox.
After checking the information registered on Wix for where my domain was originally bought, it seems that I’ve listed a different email on Wix than I have on Shopify. Could this be the reason that I am not receiving the domain transfer confirmation email, specifically?
Is there a way to have the confirmation email for the domain transfer re-sent, but sent to the email that I have listed on Shopify? I attempted to change the email registered on Wix, however, it notified me that the domain would be locked to Wix for 60 days if I were to do this, and I really don’t want that!