Shopify product catalog remains linked to an old Facebook Shop, blocking connection to a new Facebook Business Page. Attempts show an “admin protected” message, indicating the catalog is controlled by admin permissions on the old shop. The requester no longer has access to that old shop to authorize changes.
Latest update: A responder asks for clarification on the current Facebook Business Page/Shop permissions—whether the requester has admin or editor access and how access is set for other users. This information is needed to provide targeted guidance.
Status: No solution yet. The thread is awaiting details on page/shop usage status and permission levels. Next step: share specific access rights to the new Facebook Business Page/Shop so troubleshooting can proceed.
We have a Shopify product catalog which is still attached to an old facebook shop, we would like to connect the shopify product catalog to our new facebook business page but i keep getting a message saying its admin protected which i guess is the old facebook shop. As we can get access to the old facebook shop to authorise any the request.
What can i do to work around this?
Hey there! I need to know the usage status of your Facebook Business Page/Shop. Has your admin given you editing access, or how is the access set for other users of your Business page?
Once I get a clearer answer, I’ll be able to guide you better. 