When processing items from Auto DS, they are not transferring to my products available to the customer on my Shopify account.
Topic summary
A user is experiencing issues with products from Auto DS not appearing in their Shopify store.
A community moderator initially suggests this may be an integration setup problem and recommends consulting Auto DS help documentation and contacting their support team directly.
The user clarifies the actual issue: Auto DS requires upgrading from their current yearly plan to a monthly plan in order to import items to their store’s homepage. This appears to be a pricing/plan limitation rather than a technical integration problem.
The discussion remains open with no resolution provided yet for the plan upgrade requirement.
Hi there, @noel_jordan2002 ! Thanks for taking the time to reach out to the Shopify Community Forums with your question!
It sounds like you’re facing an issue where the products you’ve added to your Auto DS account aren’t being imported to your Shopify Store. Is this correct? If so, you will want to reach out to the Auto DS help center to consult their help documents to ensure you’ve set up the integration as needed. You should also look into reaching out to their support team for assistance with ensuring the integration is set up as required.
Please let me know if my understanding of your issue is incorrect!
The problem I am facing is that to import items to my home page, I must upgrade my monthly plan. I am on a yearly plan.