When I provide translations for non-stock options, they are not being translated, while the stock options are translated correctly.
Hi @SimpleCheck
This is a known limitation with Shopify translations.
Options that are linked to Shopify’s standard category metafields usually translate automatically because the translations come from Shopify’s own metafield/metaobject system.
But custom option values that were manually added (free-text values) need to be translated separately for each product using the Translate & Adapt app or another compatible translation app.
If the custom option translations are not showing, here are the most common reasons:
- The translations were added but not properly saved or published in Translate & Adapt
- The target language is not published for the market
- A third-party translation app is being used that does not support Product Option or Product Option Value translations
Here are a few things to check:
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Go to Apps → Translate & Adapt, open the product, and make sure the custom option values are translated for each language.
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Go to Settings → Markets and confirm the target language is published for that market.
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If you’re using a third-party translation app, check whether it supports ProductOption and ProductOptionValue resource types, since not all translation apps support them.
Translate & Adapt also has some limitations with certain content types. So if everything is set correctly and the option values still do not translate, it would be best to contact Shopify Support and confirm whether that specific option type is currently supported.
Thanks