Hi everyone,
I am using the Translate&Adapt plugin, but I noticed that it doesn’t translate the homepage. Does anyone know why this might be happening and how to fix it?
Thanks in advance for your help!
Topic summary
Issue: The Shopify Translate & Adapt app is not translating the homepage for some stores.
Impact: Multiple users report the same homepage-specific problem and are requesting an urgent fix.
Troubleshooting shared:
- Check if manually edited sections contain translated strings.
- Review each homepage module to find which parts failed to translate.
- If no translated text appears, the translation task likely wasn’t initiated.
- Past experiences include delayed language exports/translations, leading some to stop using the app.
Workarounds/alternatives: Third‑party apps suggested (Langwill, Transcy, Ciwi.ai), noted as generally reliable but with a mix of free/paid features.
Artifacts: A screenshot was shared to illustrate the issue (details not fully described in text).
Status: No confirmed root cause or official fix provided. Key open questions remain: why the homepage is excluded/failing to translate and how to reliably trigger/complete the translation process.
1 Like
Some of our clients/stores have the exact same issue on the hompage!
This is big, please fix it it immediately
We had a similar issue before. You might want to check if the manually edited parts have translated text.
If there is translated text, you need to check each module to identify which part hasn’t been translated. If there is no translated text, it means the translation task has not been initiated.
However, my store had used Translate & Adapt a few times, and I often encountered problems with delayed language exports and translations, so I eventually stopped using it. Most plugins are quite expensive.They have resolved most of the translation issues, but some features are paid while others are free.
langwill,transcy,ciwi.ai. They seem to handle translations successfully without any limitations.