Translated site: redirection problem in the tree structure.

Store Design
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Topic summary

A Shopify store owner is experiencing a URL redirection issue with their translated French site using the Tlab - Translation app.

The Problem:

  • The French version (akrofragrances.com/fr) works correctly on collection pages
  • When clicking on a product, the ‘/fr/’ language prefix drops from the URL
  • This causes users to be redirected back to the original (non-French) version of the site

Current Status:

  • The issue appears to be related to the site’s navigation structure rather than the translation module itself
  • A screenshot video demonstrating the problem was attached
  • The user has posted twice seeking help but has not yet received responses or found a solution
  • The problem remains unresolved
Summarized with AI on November 6. AI used: claude-sonnet-4-5-20250929.
1

Hello everyone,

I’m having a problem with the translation of my Shopify shop and the Tlab - Translation app.

Here is the URL of the original site: https://akrofragrances.com/
Here is the translated URL (in French): https://akrofragrances.com/fr

I have a problem which is not related to the module and which I can’t solve.

The translated version (French) works perfectly, but if you click on a product, or on a collection and then on a product, you go back to the original version.

Attached a screenshot video that shows the problem and the ‘/fr’ that drops out of the URL when I go to a product.

Thank you so much in advance for your help,

Best regards,s

2

Hey! No one have an idea?