Translation changes with CSV are not affected on the store

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Topic summary

Users are experiencing issues when attempting to translate product metafield values using Shopify’s CSV export/import method.

The Problem:

  • Following standard CSV workflow (export metafields → edit translations → validate → import)
  • Import appears successful but translations are applied inconsistently or randomly
  • Even re-uploading the original, unmodified CSV file triggers validation errors

Error Messages Received:

  • “The CSV file of the translations you started importing at November 21, 2021, 10:57 pm is now complete.”
  • “To import translations that could not be updated, fix errors in the CSV file and import again.”
  • “Skipped: 224”

Key Question:
Why does the system report invalid CSV errors even when the file passes external CSV validators and hasn’t been modified?

Status: Unresolved. A second user confirms experiencing the same issue and is seeking solutions.

Summarized with AI on November 13. AI used: claude-sonnet-4-5-20250929.
1

I am trying to translate the value of a product metafield using CSV export/import method but the changes are affected random.

Here the steps i follow:

  • export the csv selecting in the export dialog: all contents → metafield and file → csv for text editor

  • download the csv from the link received via email

  • edit the value that i need to translate in the CSV (taking care to not break the CSV syntax) and validate the file with a csv validator

  • import the file successfully

  • even if the import is succesful i receive a notification email with a strange message:

The CSV file of the translations that you started importing at November 21, 2021, 10:57 pm is now complete.
To import translations that could not be updated, fix errors in the CSV file and import again.

Skipped: 422

This means that i am uploading an invalid CSV even if the validation is succesful?

NOTE: i receive the message above even if i try to upload the csv file that i dowloaded without any modification.

2 Likes
2

me too, any answer? solution? Thanks