Hi Shopify Community
I have a reoccurring issue with my Shopify store and Gem Pages. Every so often a weird script comes up on our cart page asking customers for their personal information and cc info. and I was told it comes from a code jsqueary.js Gem Pages insists it is a 3rd party app from Shopify but the Shopify support desk says they have tested the 3rd party apps on our store and it does not come from an app. Unfortunately, Gem Pages hasn’t been helpful in resolving. Does anyone have any experience with this, or know how to resolve it or block it in the future? I would appreciate any assistance or thoughts anyone might have. Thank you!
Kelley
Hi @kelleydangelo ,
Thanks for bringing this to my attention. After checking again with our team, we can confirm GemPages cannot make this design show up on the Cart page, as the app literally cannot modify this page, it might be a conflict with the 3rd app. Our Technical team figured out a code that could help you hide this section from your Cart page, and we put it into your theme. liquid file in the Theme code editor. As this issue did not stem from GemPages, this is the best we could do to help on this, we’ve hidden it for you ( our team explained more detail on our ticket ).
Please help me check it again and let us know how it goes.
For further assistance, please don’t hesitate to let us know via email (support@gempages.help) or live chat.
Thank you!