Hello All,
I am a new store owner. my store is www.miazzoo.com. since I published the store, I found out that if you log in from any mobile devices (e.g. mobile, tablet) none of the button such a Menu, Header Button, Shop Now, Add to Cart, Discount Code works.
Then I started looking and found that this problem is common for lots of other new users. But all the solution I found in the Shopify community, none of them worked for me. I really appreciate if anyone helps me out on this.
Thank you.
Clear cache: Clear the cache and cookies on your mobile device’s browser. Sometimes, cached data can interfere with the functionality of buttons and other elements on a website.
Check theme settings: Ensure that the buttons you mentioned (Menu, Header Button, Shop Now, Add to Cart, Discount Code) are enabled and properly configured in your theme settings. Each theme may have different settings and options, so make sure they are set up correctly.
Mobile responsiveness: Confirm that your theme is mobile-responsive and optimized for different screen sizes. Shopify themes are designed to adapt to different devices, but it’s possible that there could be a coding or configuration issue affecting the mobile functionality