Turned off card payments in hitpay but it still shows up as an option for customers

Payments + Shipping & Fulfilment
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1

Hi,

I have activated Shopify Payments, Hitpay and Grab Checkout for my shop.

Customers can pay via card for either shopify payments or hitpay. I am trying to only allow card payments via shopify payment, so I turned off the cards option for hitpay, but it still shows up in customer-facing checkout page.

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How do I remove the card options from Hitpay?

Thanks!

2

Hi @SGSymphony !

Make sure that those options are saved. If yes and Hitpay is still showing, kindly reach out to Shopify support team so, they can further check your account, checkout page, and theme settings to see what is causing this issue.