I just added the Twitter sales channel, and added my products to the Twitter Spotlight. It says “Active” but I still can’t see the products on my Twitter profile.
Topic summary
Issue: Products added via the Twitter sales channel show “Active” in Shopify but do not appear on the linked Twitter profile.
Actions taken: The user connected the Twitter sales channel, added products to Twitter Spotlight, and published the set/spotlight. Screenshots show the channel and spotlight as “Active,” and the Twitter profile link was provided for verification. Images are central to understanding the status.
Guidance provided: A participant shared an onboarding guide link (starting on page 5) for next steps.
Follow-up: The user confirmed completing all steps in the guide; despite this, no products are visible on the Twitter profile.
Key terms: Twitter sales channel (Shopify’s integration to list/sell products on Twitter). Twitter Spotlight (a curated product set intended to display on a Twitter profile).
Current status: Unresolved. No concrete troubleshooting steps, decisions, or outcomes beyond the guide reference. The cause of the visibility issue remains unclear, and the discussion is open with unanswered questions about next steps.
Please reference the onboarding guide (starting on page 5) for the next steps: https://twitter.app.box.com/s/w19e6hh1aylyo3j4rdal8vygnq8x6vvv
Hello, so I already did all the steps before and published the set / spotlight. and it shows active, however, nothing is showing up on my twitter profile: https://twitter.com/510autogroup
image below showing the status as active:
