UK address format issues, line shows as "British Forces"

Shopify Discussion
1

Can anyone help with this?

When I create a draft order I don’t always have the full address details so I leave some fields blank. Shopify seems to automatically fill in the area address line as “Britsh Forces” which is confusing to customers. It only changes if I fill in the full address.

any ideas?

Thanks

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2

We are also having this problem on our Northern Irish invoices… was a solution found?

3

Hello, no one ever responded to my original query.

You can try reverting the template for the draft order by going through your **Settings > Notifications > Draft Order Invoice > Scroll to the bottom and click on “Revert to default”

Then you can edit it again as needed. Maybe take a copy of it first in case you want to revert back again

this has helped clear the BFP from order emails.

thanks

K

1 Like
4

Thanks for your help!