Hello, I’m still in the free trial and I can’t even access my account. I’m trying to help 3 other people set up a Shopify account but if I’m getting these errors and I’m just starting I may need to find another option.
Thanks for sharing the link to your store, @randalal04 . It looks like I’m also unable to access your storefront and am seeing the same error message on my end.
Because of this, you’ll need to contact our live support team so that we can investigate this matter further from our end. We’re unable to do this via the Community Forums at this stage as we can’t authenticate stores on a public platform. So to get in touch with our team, you’ll need to login to your store via our help centre here. If you’re unable to login, you can also select the ‘Continue without logging in’ option. From there, you can select a topic that best fits your query or situation. You’ll then be taken to a page with the heading ‘Contact support’, and you can scroll to the bottom of that page to select your preferred contact method with our team. Our live support team can then take a look at your account from our end and continue to support you with this matter.
Thank you
No worries, @randalal04 . Happy to help!