i am trying to buy a shopify subscription but when everything is done its showing i have to change my currency from dollars to inr and to change that i have be be logged in to my store but i cant login becouse my free trial ended and when i am trying to buy a plan its showing fist i have to change the currency from dollars to rs
Please help
Hi @bilal234
Thank you for those details! For issues like this you will need to contact our authenticated support channels for further assistance. They can help make those account changes if required.
To access our authenticated support, please follow this link: Shopify Help Center. Next, you will want to follow the on screen prompts to sign in, choose your topic and issue and at the bottom of the help articles provided will be all available support options.
Once you are able to activate your store please let me know if you have any questions about launching your business. I am happy to provide resources or answer any general questions you might have.
Thanks alot i will do what you just told me and ill contact you again
I have a similar issue. My store currency was initially INR. I changed it to AED an hour later. But the Shopify Plan pricing is still in INR. I cannot pay in INR, I have to pay in AED, but the pricing and payment for the Shopify plan is still in INR. Please help as my trial is expiring.
Hi @moeed89
The plan pricing currency is generally based on the location of the business. If you believe that the currency in your admin is not correct, or need help in changing it, please reach out to our authenticated support team for further assistance. To access our authenticated support, please follow this link: Shopify Help Center.