Issue: A seller asks whether they can cancel a pending return when a return shipping label has already been created and is still pending.
Current limitation: Based on their searches, the platform appears to prevent canceling a return once a pending return shipping label exists.
Request: They suggest adding the ability to cancel the return shipping label itself, which would then allow canceling the overall return.
Status: No solution or official guidance is provided in the thread. The question remains open, with the user seeking confirmation of capabilities and a potential feature enhancement to enable label cancellation.
Hello,
Is it possible to cancel a pending return which has a pending shipping return label that has been created? From what I have learned in search, the system will not allow me to cancel a return that already has a pending return shipping label created–which brings me to say it would be helpful to also to cancel the return label. Thank you.