Hi, I bought a brand new domain for my store and I am trying to connect it into Shopify.
But I got an error says
Can’t connect {{my domain name}} because it’s already connected to a Shopify store.
I am the owner of the domain but somehow it seem it is connect to another shopify store.
Can you please help me to fix it ?
First, connect with the Shopify Customer care
Also contact the party (GoDaddy or Namecheap) from where you bought the domain, because if it is already owned by others you can’t avail it. So try to connect with them
Hello @Nezih 
It sounds like your domain had been purchased by another person before and he/she used it for another Shopify store. And after the domain expired, he/she didn’t remove it from the store.
You can connect to Shopify Support and hopefully, they will be able to remove it from the previous store somehow.
Hope that helps!
Issue is fixed by shopify support. It seems domain is already connected but somehow there wasn’t any information about it on shopify side. Everything is okay now. Thanks for your help.
