Hi shopify team,i am unable to connect my existing domain from go-daddy it throws an error site with the domain name is already exist kindly response be as soon as possible
Hi there @bettermart12 !
Thanks for letting us know about this!
Would you have previously used this domain yourself on another Shopify store?
If so, we may need to help you to remove that domain from the older store so that it can be used on the new one.
Let me know if you have previously used this domain for a Shopify store, so we can check this out with you in more depth!
Hi Don, thank you for your response but as I recall i have not used this domain name with any other store i have bought this domain name today. Specially for this store and i got this error. (the site with this domain name already exist). Kindly help me
Hi again, @bettermart12 !
Thanks for getting back to me here to confirm that!
In order to check out the specifics of your account and domain, I will just ask you to reach out for account support via our Help Centre here.
There we’ll be able to verify your ownership of this domain and get this moving forward for you.
All the best!