Unable to connect Unicommerce and Shopify

Retired Boards Appdev Graphql Basics And Troubleshooting
1

I am trying to link Order Management System with Shopify but am unable to do so because of Bulk operations error.

BulkOperationStatusResponse: {
"data": {
"node": {
"id": "gid:\/\/shopify\/BulkOperation\/1762459255002",
"status": "FAILED",
"errorCode": "INTERNAL_SERVER_ERROR",

My other stores are working fine with Unicommerce, only this one throwing errors. Can anyone provide any solutions or provide suggestions on debugging?

2

Hi Sanatsinha1,

For help with internal server errors for a specific store the best and safest option is to reach out to email or chat support directly after signing in [Partner Support link].

Some important information that will be required is the request id that comes with the internal server error message, the date/time/timezone that the error occurred, as well as more details on the specific query being made.

Please note that log retention is only about 7-14 days depending on the type of data so potential for investigating beyond that is limited.

Thanks and hope you have a great day,