Unable to create shipping labels, and get a "You need permission to view this page" error

Shopify Discussion
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This is the first time I’ve been unable to access the Shipping Labels page, and I am the sole owner and employee of the shop. There is no one to request permission from. I keep getting the error page “You need permission to view this page” with a button to email the shop owner to get access. Help? I need to fulfill orders.

Seems they’re aware of it: https://www.shopifystatus.com/incidents

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Seeing the same issue. Prompting me to request permission when I’m the shop owner and have all permissions. This was working earlier today. Sounds like a bug.

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I am having the same issue . Ill keep an eye on this post.

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Dealing with the same issue. Was hoping that requesting access would just send me an email to allow but not even that.

Update: in line for the chat support queue. Unbelievable there isnt a support number. Clearing cache and cookies did not fix issue.

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hopefully its a bug . Kinda crazy there isnt a number to call.

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very weird same thing is happening to me. Luckily this post showed up on a google search immediately. Hopefully it’s fixed quickly.

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Dealing with the same issue, went to purchase a shipping label and saying I need to request permissions.

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Same issue here

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9

Having the same exact issue. It’s extremely frustrating.

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Having the same problem. Super frustrating!

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11

Same issue, I even tried adding a authorized user to print the label and logged in on another account and it says the same exact thing

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12

Its crazy! Please keep us posted. If anyone else is seeing this message and gets a answer, please also keep us posted. We are in this together . lol

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13

Same issue! I was able to print one label but keep getting an error for the other order.

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14

I’m having the same issue today as well. Glad i stumbled upon this page.. Hopefully this is fixed tomorrow.

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15

Same issue!

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16

Can confirm my friend and I also have this problem definitely server side issue.

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It’s an incident and they’re aware of it: https://www.shopifystatus.com/incidents

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Thanks for this !

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we are having the same issue, just happened now, march 26th 9:45pm!! please fix this!

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Same thing here, really annoying need too be doing orders right now

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