Unable to create shopify server pixel which came out in 2023-04 version

Topic summary

A developer is encountering an OAuth error when trying to install their Shopify app after adding the write_server_pixels scope required for the server pixel API (introduced in version 2023-04).

Error Details:

  • The scope write_server_pixels is being rejected as invalid during app installation
  • Documentation indicates three required scopes: write_pixels, read_customer_events, and write_server_pixels

Key Questions:

  • Why is write_server_pixels considered an invalid scope?
  • Does the partner account need special permission to access this API?
  • How can access be requested if permissions are required?

Current Status:

  • A second user reports that support indicated the feature is “still invite only”
  • The discussion remains unresolved with no clear path forward for obtaining access
Summarized with AI on November 12. AI used: claude-sonnet-4-5-20250929.

On this page shopify server pixel requires write_pixels, read_customer_events and write_server_pixels access scopes, but after adding these scopes to my app, i’m unable to even install the app because of this error-

Oauth error invalid_scope: The access scope is invalid: write_server_pixels

Why is write_server_pixels is an invalid scope?

Is it because my partner account doesn’t have permission to use this new api? if yes how do i apply for access.

This is my shopify.app.toml

# This file stores configurations for your Shopify app.

scopes = "write_products,read_files,read_content,write_content,write_files,read_orders,read_themes,write_themes,read_server_pixels,read_pixels,read_customer_events,write_server_pixels,write_pixels"
extension_directories = ["app/extensions/*"]
web_directories = ["server", "server/frontend"]

This is change log link for the release https://shopify.dev/changelog/server-pixels-limited-release

Support told me it’s still invite only. :confused:

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