Unable to edit code or access shopify help centre

Shopify Discussion
1

I’ve been trying for the last week to access the shopify help centre and edit code on the theme editing. Unable to do either , I’ve done all the recommended solutions and none of them worked.

I’ve cleared cache & cookies , I’ve entered using a different device , I’ve entered using a different browser , I’ve logged out and back in , I’ve entered using an incognito tab and NOTHING IS HELPING

2

I am not clear about your problem. Did cannot log in to your store admin dashboard? what were the main things that you wanted to achieve? We can attend a video meeting to sort out the problem.