Hello, the slideshow button are unclickable (can’t left click it) but it opens if you right click and open on a new tab.
Any advise on to solve this matter is highly appreciated.
Thank you!
store url:
Topic summary
A user reported that slideshow buttons on their store are unclickable with a normal left-click, though they work when right-clicked to open in a new tab.
Diagnosis:
- An expert identified the buttons are configured as “open popup” type rather than redirect links
- This setting prevents normal click behavior
Resolution:
- The expert recommended changing the button type in the theme settings
- When the user asked for specific instructions on where to find this setting, the expert rechecked and confirmed all buttons are now working normally
The issue appears to be resolved, though it’s unclear whether settings were changed or if the problem resolved itself.
I checked your button and it is set to “open popup” type. That is why you cannot be redirected when click on the button. In this case, you should change its type in theme settings
Hello @ExpertRookie , where can i find this setting? can’t seem to find on where i can change the type of button
Hi I checked and found that all the button are working normally.