Hello, I’m trying to link to my Facebook shop page but it says that I am ineligible due to “not enough presence on instagram” is there a way around this? I was going to unlink from instagram until I can become eligible but there doesn’t seem to be away around that.
Hey @B_davis4633 ,
Nice question. You are on the right path, you’ll have to temporarily disconnect your IG account from your FB page. To do this, you’ll have to go to your FB page > Settings > Instagram > Disconnect
Below is a screenshot of how it looks like on Facebook (Night Mode)
Once you’ve disconnected the IG account, you can go back to Shopify and then connect your Facebook account as you normally would.
Let me know how it goes.