Unable to login to admin account on new Chromebook - any solutions?

I can’t login to my admin on my new chromebook. I’ve tried every troubleshooting option. Can anyone help me?

Hi!

I’m sorry to hear that you’re having trouble logging in. Can you tell me exactly what’s happening when you attempt to login on your new Chromebook? If there is a specific error message coming up, please share that with me here so I can help you determine the next steps to take.