A high school student created a Shopify account to test a business idea but now wants to cancel without being able to pay the outstanding bill of 35,500 rupees. They signed up for a promotional subscription (available for a few rupees for three months) without realizing payment would be required to cancel or change plans, and had zero sales.
Key concerns raised:
Whether the account will be frozen without payment
If charges will continue accumulating monthly
Potential legal consequences or lawsuits
Community response clarifies:
The account won’t freeze automatically but cannot be cancelled or downgraded until the balance is cleared
Monthly charges will continue accumulating as long as the account remains active
Legal action (lawsuits) is unlikely, though unpaid bills could eventually go to collections and potentially affect credit
The discussion remains unresolved with no clear path forward for the user to address the financial obligation or cancel the account.
Summarized with AI on October 27.
AI used: claude-sonnet-4-5-20250929.
Hi,
I’m a high school student and I recently started a Shopify account to try out a business idea. Unfortunately, I wasn’t able to continue and now I want to cancel my account. However, it’s asking me to pay the outstanding bill before I can cancel or change the plan.
I currently don’t have the money to pay the bill, and I’m really worried about what will happen. Could you please let me know:
Will my account just be frozen if I don’t pay?
Will the charges keep increasing every month?
Will there be any legal consequences, like getting sued?
I’d appreciate any guidance. I want to make sure I handle this responsibly, but I’m in a tough spot financially.
There was an option where i was getting your advance subscription for as low as few rupees for three months i thought its an opportunity and i will change it to basic plan after this ends which i didnt knew that you will ask payment for the bill for cancel or change i had 0 sales on my store how will i pay 35500 rupees it would be great if you could help me it was an honest mistake and i am extremely sorry if you will bear any loss. I hope you understand.
I totally get it — dealing with unpaid bills and wanting to cancel can be really stressful, especially when you’re in a tight spot financially. Here’s the breakdown in simple terms:
Will my account just be frozen if I don’t pay?
No, your account won’t just freeze automatically. Shopify will still let you access it, but you won’t be able to cancel or change your plan until you clear the outstanding balance.
Will the charges keep increasing every month?
Yes, charges will keep adding up every month if the account remains active. Shopify bills monthly, so if you don’t cancel your plan, you’ll keep getting charged.
Will there be any legal consequences, like getting sued?
It’s unlikely that Shopify will sue you over unpaid bills. However, if you leave the bill unpaid for too long, it could end up in collections, which might affect your credit. But no need to worry about being sued over this.
I also have a blog that goes over handling Shopify billing and account cancellations. Feel free to check it out for more info!