Unable to select variant for some products

Technical Q&A
1

I set up different Option values for some products but unable to select the options. When I add the product into the cart, it will only add the default one. I’ve tried reverting the theme to original but didn’t work. An example of the product is https://beautlifly.com/collections/ring/products/925-sterling-silver-round-circle-pure-finger-ring-simple-heart-engrave-rings

2

Hi Pylray,

Welcome to Shopify community.

I checked your website and saw the issue.

It will be difficult without looking at the code for your issue.

Looks like you are using Flone theme.

Can you please install Dawn theme and look if you face the same issue on Dawn?

Please check and let me know, so that I can assist you further.

Thanks

3

Hello Sajat,

Thank you for your reply. I think the Dawn theme worked fine. Is there a particular problem with the flone theme? Is there a way I could get the Flone theme working?

4

Hi Pylray,

If the feature is working fine in Dawn theme, then it is an issue with Flone theme.

It is better to connect with the developers of Flone theme regarding this issue.

I can help you on this, but it is better and faster if they can help you, as I think, you already have paid for the theme.

Thanks