My 14 year old set up an account. Then he thought he cancelled it. €39 was taken from his account last week. Surely this can’t be legal
Hi @Smullencorr
He might accidentally purchased the Shopify subscription plan and was not properly deactivated the account. If it is not more than 7 days from the date of purchase you can try to request for subscription refund.
How do I go about getting a refund. Surely you can’t take money from a child