Unresponsive Buy Button

Product Development & Sourcing

Topic summary

A user reports their website’s Buy Button is completely unresponsive and fails to redirect to checkout. The site in question is theflexfinds.com.

Issue Investigation:

  • Support staff tested the button and found it is functional, but behaves unexpectedly
  • The “Add to Cart” (ATC) button currently redirects directly to checkout instead of adding items to cart
  • This makes it function like a “Buy Now” button rather than standard cart behavior

Recommended Solutions:

  1. Reload/reinstall the theme to restore default functionality
  2. Hire a developer for code-level intervention if theme reload doesn’t resolve the issue

The problem appears to be a theme configuration or code issue rather than a complete button failure. The discussion remains open pending the user’s next steps.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.
1

Hello, my website’s “Buy Button” is unresponsive and not working. When I try to click on the “Buy Button”, its not

re-directing to the check-out page. Can someone please help me solve with this issue ASAP! Website name is theflexfinds.com

2

Hi @thefindflex

I have checked on your request, I found that when clicking the ATC button, it redirects to the checkout page instead of just adding to the cart.

So, It is working as a replacement for the buy now button. It might be complex and this part needs code intervention, I recommend to try reloading the theme and If you still want to edit this theme, the best option is finding developer to check the code.

I hope it helps.

Esther