Unwanted line spaces in product description and product metadata fields

Topic summary

  • Main issue: After updating the Prestige theme, pressing Enter or Shift+Enter in product descriptions and product metafields inserts unwanted extra spacing between lines (e.g., between “material” and “color,” and between “sizes available” and “option n.1”).

  • Context: Affects both the product description and metafields (custom product fields). The problem occurs only in the new, unpublished theme; the currently live (older) site does not show it.

  • Evidence: A screenshot illustrating the spacing is provided. This visual is central to understanding the formatting issue.

  • Actions/updates: A helper requested the store URL. The user first shared the live site, which didn’t exhibit the issue. The helper then requested a preview of the unpublished theme. The user provided a preview link for direct inspection.

  • Status: No solution yet. The thread is awaiting analysis of the preview to diagnose the cause and suggest a fix.

Summarized with AI on January 7. AI used: gpt-5.

Hello, we use Prestige theme and we are currently refreshing it with the latest update.

We have issue in both product description and product metafield definitions.

When pressing Enter or Enter+shift unwanted spaces are left between lines.

There should not be a space between material and color and between sizes available and the option n.1 for example.

Is there a way to fix this?

Thank you!

1 Like

Hi @JogloLiving

Would you mind to share your store URL? Thanks!

Hi @Made4uo-Ribe

the new theme is not published at the moment as I need to fix this issue first and we are still using the old version www.jogloliving.com

Thank you

1 Like

Thanks, for the info. even you gve me the old website and the probem is not there. I cant do anything on m end. You can also share the preview of the unpublish theme.

Oh great, here the preview link:

https://bz5slv14isjyd52q-41747579035.shopifypreview.com/products/alor-rattan-lampshade-set