Unwanted Pop Up - Please Allow Ads on our site

Technical Q&A

Topic summary

Unwanted “Please Allow Ads on our site” popup appears across the site; OP notes they don’t run ads on the homepage or product pages and says the message looks like it’s from Google. They shared their site URL for review.

Latest guidance and likely causes:

  • Google Funding Choices: One responder says the popup is likely enabled via Google’s Funding Choices (a Google tool that shows consent/ad‑block recovery messages). Action: sign in to the account where it was activated and disable the “Allow ads” prompt via Google Support: https://support.google.com/fundingchoices/answer/9010669?hl=en
  • Browser extensions/ad‑block detection: Another responder notes it’s often triggered by extensions (AdBlock, uBlock, privacy tools) or ad‑block detection scripts, not by Shopify itself.

Troubleshooting steps suggested:

  • Test on multiple browsers/devices (e.g., Chrome, Safari, mobile).
  • Temporarily disable ad‑blocking extensions and refresh.
  • Check theme and installed apps for any “adblock detection” script added previously.
  • If it doesn’t appear on other devices, it’s likely a local browser extension. Offer made to inspect the store and remove the trigger.

Status: No resolution yet; awaiting OP tests or disabling Funding Choices.

Summarized with AI on November 25. AI used: gpt-5.
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hi,

I am not sure when it started, but now I keep seeing a really annoying pop up on our website that says “Please Allow Ads on our site”. Upon inspection it looks like this comes directly from google but I am not running any ads on product pages or homepage so the pop up should not be there. Can anyone help?

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Hello @tribefeel ,

I hope you are welll!

You need to signin to the account where you have activated the allow ads popup by visiting - Funding Choices has moved - Funding Choices Help.

1 Like
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Hi,
Thanks for reaching out.

That popup is usually triggered by a browser extension or by Google’s ad-block detection, not by anything on your Shopify store. Even if you aren’t running ads on your product pages or homepage, some extensions (like AdBlock, uBlock Origin, or Chrome privacy tools) can force this message to appear.

Here’s what you can try:

Check on multiple browsers or devices (Chrome, Safari, mobile).
If the popup doesn’t show on other devices, then it’s caused by a browser extension.

Disable ad-block extensions temporarily and refresh the website to confirm.

Check your theme or installed apps to ensure no “adblock detection” script was added by an app in the past.

If you want, I can inspect your store and help you completely remove whatever is triggering it.

Let me know!