Unwanted redirect keeps coming back

Technical Q&A

Topic summary

Multiple Shopify store owners are experiencing automatic redirects to monetoad.com URLs while working in their admin dashboards. The redirects occur after a few minutes of inactivity and display HTTP 423 errors.

Key findings:

  • Affects users across different themes (Prestige, Craft, Broccoli) and various apps
  • Initially suspected as traffic hijacking or theme-related malware
  • Deleting cookies and browser history does not resolve the issue

Solution identified:

  • The problem stems from browser extensions, not themes or apps
  • Specifically identified culprits include:
    • AliExpress search extensions
    • Koala Inspector
    • Other Shopify store spying extensions

Resolution steps:

  1. Disable all Chrome extensions
  2. Re-enable them one by one to identify the problematic extension
  3. Remove the offending extension permanently

Multiple users confirmed this approach successfully eliminated the redirects. The issue is resolved for those who removed the identified extensions.

Summarized with AI on November 11. AI used: claude-sonnet-4-5-20250929.
10

Hi Lado,

which apps do you use?

perhaps we have to look into that