Update Product handle after create

[daviscomp]

We are not using the vendor name in our product titles so I wanted to have the handle get automatically set after each item is created to be equal to the vendor concatenated with the product title ( separated by a dash ) but for some reason it doesn’t appear to be working. I thought this would be pretty easy but I’m stumped. Attached is a picture of the workflow along with the action

For example .. if we have Vendor “ABC” and the product title is “Beach Ball”, the desired outcome would be the handle for the product would be “ABC-Beach-Ball”

Thank you for your time!

[paul_n]

you are trying to update a metafield here and not a the handle field on a product. There is a new action called Send Admin API request, which would allow you to call “productUpdate” and change the handle.

[gary07]

Hi Paul

Any idea why the below is not working handle is not updating

[paul_n]

That is creating a redirect and will not change the handle. As a said easier, use the Send Admin API request action to call productUpdate to change the handle. You would put something like this in the JSON:

{
  "input": {
    "handle": "your new handle",
    "id": "{{ product.id }}",
}

[gary07]

Thanks for quick reply Paul

I am using the below and getting the error

Mutation input evaluated to invalid JSON. Please ensure the input forms valid JSON after Liquid code is run.

{
“input”: { “handle”: {{product.title | downcase | replace: “/”, " " | replace: " ", “-”}}, “id”: “{{ product.id }}”, }

[paul_n]

Typically to troubleshoot I would use a “Log output” action (before this action) to show exactly what that Liquid renders to. And if necessary copy it to a JSON validator to see what is wrong.

Two obvious problems: you don’t have quotes around the liquid for the handle, and you have a trailing comma after the product.id part, neither of which is valid JSON.

[gary07]

Hi When I log the output it shows the correct

[{"input":  { "handle": "hotpoint-hbnf55182wuk-183cm-high-50-50-frost-free-fridge-freezer-white-e-rated", "id": "gid://shopify/Product/8501690564831"}]

I have tried the urlRedirectUpdate & urlRedirectCreate Mutation but on the backend and frontend still show old handle

On URL redirect showing correctly as well

I can not see error

233

[paul_n]

Why are you trying to set redirects? Those don’t change the handle. They just map from on URL to another.

[gary07]

When our EPOS push the product it set as draft product and shopify added the handle automatic

For example, our epos sends the product to Shopify and the title is lg machine copy so Shopify default update the handle to lg-machine-copy so when I update the product title to lg washing machine 8kg 1200 spin white I want to update the handle automatically to lg-washing-machine-8kg-1200-spin-white

This is my new title

This is what our epos added

[paul_n]

OK, but you are setting a redirect which is not a handle.

You need to use productUpdate as the API mutation with what I showed above.

[gary07]

Thanks productUpdate work

Do you also know if I want to fetch and update updated products what will be the solution as get products gives only 100 products

[paul_n]

You can run a scheduled workflow as frequently as every 10 min, so you could process 600 updates every hour. You can also narrow your query to get a subset of products that you actually need to update. Be careful though updating products that were just updated, as those will then show up in your query again. If you do that, you need to mark the products that have processed (eg., add a “processed” tag and query only products that don’t have that tag).

[gary07]

Hi Paul

I tried below but did not get the data I wanted

I have 6000 products with 4000 active products and I want to add tag nopreorder

on active product has preorder tag and Continue selling when out of stock not ticked

[paul_n]

What is not working? Like what data was returned and why wasn’t it correct?

At the very least, your query should include “tag_not:preorder” so that after the tag is added, it’s not returned in the query.

Also, your condition is checking is any of the returned products have a “preorder” tag and only tries to add a tag if that is true. Pretty sure you want to check each individual product AND you want to check if it doesn’t have the tag. But if you move that to the query, it’s a better solution.

Your other condition is also checking the wrong thing. You are again checking is any product matches. You need to choose the “For each product item” variable, which is the product in that instance of the loop.

[gary07]

Hi Paul

I don’t what’s incorrect if you able to help

I just want to add a “no-preorder” tag to the below condition

Product Status Active AND Inventory policy = DENY AND Tags:preorder

As per your suggestion, I have chosen “For each product item” but the product is not add tag

[paul_n]

I think you should contact support and provide them with this thread and a link to your workflow, it’s hard to map your words to a workflow that we can’t see here.

[gary07]

Hi Paul

I have reached the support and they give baseless reply

it seems like the issue you’re encountering with the Shopify Flow not adding tags might be due to another app or admin user overwriting the tag after it has been set by Flow. This is a common issue when multiple apps use the same event triggers. A potential solution is to insert a ‘Wait’ step in your Flow to delay the tag addition, giving other processes time to complete before the tag is added.

I have attached a photo with steps I have taken on the flow see if you can help me

[paul_n]

One problem: your query has tags when it should be tag. With that fixed, you shouldn’t need that second criteria in your condition.

If you are saying that the tag isn’t added, have you looked at the workflow run? That means it either didn’t get the product you were expected (due to above issue), or your the data doesn’t match your condition. Both of those should be shown in the run.