If you are Shopify Plus client and using script editor you will need a ruby developer to help you with that, feel free to connect
Topic summary
A user is seeking help modifying a Shopify Ruby script that currently provides free shipping based on customer tags (VIP levels and subscribers). They want to add a restriction so the free shipping only applies to customers in Australia.
Current functionality:
- Level 2 VIPs get free standard shipping
- Level 3 VIPs get free express and standard shipping
- Subscribers receive shipping discounts
Technical challenge: The existing script lacks country-based filtering logic.
Community responses:
- One commenter suggests contacting the original script developer, as Ruby expertise is needed
- Another confirms this requires a Ruby developer if using Shopify Plus Script Editor
- A third recommends using the “Advanced Free Shipping” app instead, noting it uses Shopify’s newer shipping discount API and can handle customer tags + country restrictions without custom code
Key context: Shopify is deprecating Scripts in the near future, making app-based solutions potentially more sustainable than modifying legacy Ruby scripts.
The discussion remains open with no code solution provided yet.