While I’m glad the decision to be able to revert this change was made, I’ll be blunt about this - I don’t appreciate a third party making “optimizations” to my business on my behalf, especially with no option to revert the change (even though changes to my store’s funnel should not be made without my approval in the first place). You’re playing with your customers’ livelyhood. For me personally, my store’s conversion rate has dropped from ~3.5% to ~1.9% from the exact day the OPC went live.
With this in mind, I’m already looking into BigCommerce, Woocommerce and Magento as alternatives to Shopify. It will be costly in both time and money, but this will absolutely be the last time I give a third party free reign over my funnel. This “upgrade” is on track to bankrupt my business and frankly I don’t trust Shopify to learn anything from this experience.
Also, why has it been radio silence for nearly a week now on this topic? It’s the biggest sales season of the year, keep us updated and make this a priority please.