Old 3 page checkout is live and is available for all the merchants.
Topic summary
Update: Merchants can now choose one-page or three-page checkout via Checkout settings in the Online Store editor (step-by-step guide linked). One-page remains the default focus.
Context: Shopify says one-page was highly requested, tested with 250K+ early-access merchants, adopted by millions, and speeds completion by ~4 seconds. Large brands (e.g., Fashion Nova, Ruggable) use it.
Merchant feedback: Mixed. Some applaud the option; many report conversion declines and urgency around BFCM. Examples cited: checkout completion dropping from ~74% to ~30% post-OPC; CR from ~3.9%→2.4% or ~3.5%→1.9%. Several reported immediate improvements after reverting to 3-page.
Issues reported:
- Email field clearing when entering card details (known Chrome regression; Shopify working with Google).
- Confusing shipping/pickup flow; buyer has to reselect shipping options (images shared with suggested UX).
- International rates shown for domestic, “shipping options changed” warnings, missing abandoned checkouts.
- Headless: checkout.webUrl address parameters not passing.
- Payment methods intermittently not loading; speculation that non–Shop Pay processors (e.g., Stripe/PayPal) were affected.
Shopify actions: Investigating case-by-case; invites detailed reports and screen recordings; planned improvements for pickup/shipping; offers email follow-up; support “resync” helped one store.
Open items: Permanence post-BFCM not explicitly confirmed; Plus-only full checkout customization question unanswered; some merchants still don’t see the toggle/OPC access. Discussion ongoing.
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