Thank you for offering the opportunity to give feedback and being open to changes.
In my case the one page checkout is quite confusing for customers. I offer :
-
local pick up
-
different sending options with different sending costs
So in the first step the customer has to choose local pick up or sending - but if he chooses sending, it does not show anything yet.
The customer has to write down his address details and after that he has to choose about sending stuff again. It does not feel natural, it does feel like double? Why again? why did it not show the information I wanted (sending costs) at the first time I had to think about sending? (Customer does not know, that it is technical reason because shopify does not know country yet).
Why not printing down adress first and then asking for local pick up and sending and sending costs in one step?
I guess the reason why is is like it is, is hat local pick up does not need a delivery adress.
But why not copy the adress to billing address when someone chooses local pick up?
If someone chose sending, give options directly and go on like it is with the rest.
And if someone chooses local pick up, take the adress and copy it from delivery adress to billing adress at the order.
Would be much more comfortable.
I am not native english speaking, so if I could not explain correctly, I would be happy to explain more in personal contact.
Thank you very much.
Vanessa