A user wants to replace the default “Contact information” policy page in their footer with a custom contact form template they’ve already created for wholesale inquiries. The current policy page displays only plain text, but they prefer their existing form design.
Key Points:
/pages/wholesale-inquiries but cannot assign this template to the “Contact information” policy linkTechnical Limitation:
The responder explains that Shopify’s policy pages cannot use custom page templates directly.
Proposed Solutions:
/pages/wholesale-inquiries instead of the policy pageCurrent Status:
The discussion remains open. The responder has requested the footer.liquid code to implement a custom solution, and the user is asking how to share this file.
Hi, I am looking to update the Contact Us page within the Policy Links area of my footer. I do have a Contact Us form page that is in use here, https://wyenewyork.com/pages/wholesale-inquiries. However, when I go to add this template to the Contact Us page within the Policy Links, I am unable to do so. See two images below…
Any help or advice are greatly appreciated.
Hi @blwalsh21 ,
If you use ‘Contact information’ at ‘Policies’, you will need to use the link: https://wyenewyork.com/policies/contact-information
I hope it helps!
Not really, as I don’t like that page at all. I would like the form, not just plain text as it currently appears.
Hi @blwalsh21 ,
Please go to Customize > Pages > contact.
You need to add a section here with content including information like ‘Contact information’, it will display well:
Hi, I already have a Contact Page template set up. You can find it here, https://wyenewyork.com/pages/wholesale-inquiries
I want this form to appear when you select the Contact information in the footer.
Hi @blwalsh21 ,
This is not possible, you can change the link of ‘Contact information’ so that it shows ‘/pages/wholesale-inquiries’, do you want this?
Possibly, I would want a new Contact Us page, as the Wholesale Inquiries one is specific to Wholesale Inquiries. I want to use the same form, however. This is not possible?
How does it work on the below site? URL: https://www.rockysmatcha.com/
Thank you for all of your help! Sorry that it’s a little confusing.
Hi @blwalsh21 ,
As described in the previous answer, you can replace the link for ‘Contact information’, it’s just not possible when you want to replace the content of ‘/pages/wholesale-inquiries’ for Contact information’.
Please send me the code of footer.liquid file, I will check and change it for you
Hi Namphan,
Sorry for my delay in getting back to you. How do I send you the code for the footer.liquid file?
Thank you again!
