Upgraded to shopify $79 but where is the Fraud analysis and Professional Reports ?
i cant see any change from the basic?
I also should be on 1.0% but it says
Credit card rate
As low as 1.9% + £0.20
Transaction fee
0%
and where is the fraud filter and extended reports?
Thanks
Hi @Lsoft
I’d be happy to help you break down the changes between the Basic plan and the Shopify plan and where to see these changes take effect.
You mentioned the Fraud Analysis, Professional Reports and your credit card processing rates. For reference, you can see a comparison of all the plan differences on our pricing page here: Shopify Pricing.
Fraud analysis · Shopify Help Center
The fraud analysis feature is included with all our subscription plans and can be found inside of the order details after a customer places an order. You can see an example of what it looks like and where to find it by following the link above.
There are a range of additional reports unlocked when increasing your plan subscription, which you can see in a full breakdown in our Help Center. The additional reports unlocked are:
You also mentioned you weren’t seeing the changes to your payment processing fees. To clarify, the processing fees for Shopify Payments and the processing fee for a third party payment gateway are separate fees. On the Shopify plan, the transaction fees charged for using a third party payment gateway are reduced to 1.0% for processing a payment and the processing fees for Shopify Payments payment gateway is 2.7% + .30c (quoted rates are for Canada, and can change if you are located in a different country).
Let me know if you have additional questions or concerns about this. We are happy to help. You also have the ability to change your plan at any time, so if you decide the Shopify plan is not the right fit you always have the ability to update your pricing plan.