Hey guys, I’m trying to upload photos to the file page, but the ‘Upload File’ button is not responding with Google Chrome. Nothing happens when I click on the button. The same thing occurs when I try to upload a photo on the About Us page. I kept trying to upload files last night, and tested again t…

I did try on Safari, and the button works! But would still prefer to work on Google Chrome, since all of my work is saved there. Still, anyone knows what the issue may be when using Google Chrome?

Hi @vpfitofficial20 Welcome to the Shopify Community. Thanks for taking the time to reach out about this, and for updating the thread while testing other browsers. We did experience a live issue with the Files section of the admin earlier today (around the time of your posting) and this issue has …

I’m having the same issue. My chrome is up to date but I need to keep restarting it in order for the upload button to work. Is anyone else still having this issue? I prefer to use Chrome, is a fix in the works?

Yep same here. Upload file buttons are not responsive on Chrome. Works just fine on Safari but I can only access our apps on Chrome so having to switch in and out of both which isn’t ideal!

I am having the same problem, Upload button is not working, I’m in Chrome

Also having this problem. Button seems to be unresposive in Chrome.

This is happening with me too! used to work just fine, but can’t hit the upload button when I go to digital attachments from within a product, or from within settings. Contacted support and couldn’t attach anything to the chat. super huge issue that I hope we can get help with!!

I have actually managed to fix my issue. I have recently moved from an intel-chip based Mac to one with an Apple M1 chip (which I think caused the problem - as it uses a different (non-intel) version of chrome. I originally deleted all my cookies etc, but nothing worked. Chrome updated, but need…

So the chip in the computer was the problem? Or are you stain fb the forced restart and second update fixed it?

'Upload File' button is not working on Google Chrome

Store Design

AnaGomez February 10, 2022, 12:54am 7

Me too! Please help us out!

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'Upload File' button is not working on Google Chrome

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